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Solution 1: The MX record for your domain might be missing or incorrect. If the admins in the destination domain determine the problem isn't on their end, the solution might be related the configuration of your Exchange Online organization (or also your on-premises Exchange organization if you're in a hybrid deployment). Microsoft support might also be able to help. Stop blocking messages from Exchange Online or specifically allow messages from senders in your domain.Ĭontact the support channels for their email server or service. The email admins in the destination domain will need to investigate the issue. The number of delivery attempts made that were made by the datacenter server in Exchange Online, and how long it tried to reach the remote server. The name of the email mail server in the destination domain, and the error message that's returned by the email server. If you suspect a problem with the destination domain, notify the recipient (by phone, in person, etc.) with the information in the NDR so they can notify their email admins: Temporary network or internet connection issues in the destination domain.Īggressive anti-spam settings in the destination domain that block legitimate senders (for example, all senders from any domain in Exchange Online). If you get this error only for messages that you sent to a specific domain (for example, only recipients in the domain), the problem is likely with that destination domain. If the steps in this section don't fix the problem for you, contact your email admin and refer them to this article so they can try to resolve the issue for you. This section contains the steps that you can try to fix the problem yourself.
FINAL DRAFT 8 RESPONSE CODE HOW TO
Use the information in the NDR to help you decide how to fix the problem.
FINAL DRAFT 8 RESPONSE CODE CODE
Why did I get this bounce message?įor more information, see the Causes for error code 4.4.7 section later in this article. This article describes what you can do if you see error code 550 4.4.7 in a non-delivery report (also known as an NDR, bounce message, delivery status notification, or DSN). It's frustrating when you get an error after sending an email message. Mail flow rules are now available in the new Exchange admin center.